Privacy Policy

1. Data controller

Grow Flow Automation is the controller of personal data you provide through this website or contact channels. Write to [email protected] for any inquiry about your data.

2. Data we collect

When you fill a form or contact us, we collect: name, email, phone (optional), company name, service of interest and your message. We also use anonymous analytics cookies to understand site usage (no identity tracking).

3. Purpose

We use your data exclusively to: (a) respond to your contact or quote request; (b) send you proposals and materials related to your request; (c) comply with fiscal and accounting obligations if you hire us. We don't sell or share your data with third parties for marketing.

4. Retention

We keep your data for the time needed to handle your request and, if you hire us, for the legally required period for fiscal purposes (minimum 5 years per Mexican LFPDPPP and SAT). After that, you can request deletion.

5. Your rights

You have the right to: Access your data, Rectify it, Cancel it, or Object to its use. You can also revoke consent anytime. To exercise these rights, write to [email protected].

6. Transfers and processors

To operate the site we use: Vercel (hosting), Resend or similar (email sending), Google Analytics (optional anonymous analytics), Stripe (payments if you hire us). Each has its own GDPR/CCPA-compliant privacy policy. We don't transfer data outside these operational processors.

7. Security

All data travels via HTTPS. Personal information is stored with SOC 2-certified providers. No one outside the Grow Flow Automation team has access to your information.

8. Changes to this notice

We may update this notice. The 'last updated' date at the top reflects the current version. Substantial changes are notified via email to active clients.